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Problems with Printing in Windows 2003 Terminal Services and Citrix

On May 1, 2006, in Server Based Computing, Terminal Server, XenApp, by René Vester

Printing is often the worst of many problems with Terminal Services and Citrix, so many subsystems interconnecting, things are bound to go wrong from time to time, i will try in this post to gather a few of the printing issues i have encountered and my solutions for the problems.

“Default Printer not Mapped Properly within an ICA Session”

Symptoms: Running a Windows 2003 Server with Presentation Server 3.0 i encountered issues with users not being able to set deault printers, and printing acting wierd all together.

Tech Pages i came across:
“Default Printer not Mapped Properly within an ICA Session” – Citrix KB
“Error: Cannot set client printer as default or a default printer cannot be enabled” – Citrix KB

My solution:

In many of the cases i have encountered the problem, it has been founded in missing a missing registry key as mentioned in CTX104375. My solution in cases where it is only affecting a few users has simply been to make a reg-hack to create the key for the user and let the user log off and back on. Functionality has been returned and the user can continue his/or her work.

About the author

René Vester

René Vester is a fulltime virtualization and server based computing enthusiast working for Conecto A/S a Danish Citrix specialist partner. René is the author of several blogs addressed to virtualization technologies and has authored many articles related to virtualization. He is a dedicated member of the community and spends the time he has sharing his experiences with vendors and peers. René is a Citrix Technology Professional and founder of the Danish Citrix User Group.

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